Error Codes
Information about the Error Code in Faceki System
Error Codes
INTERNAL_SYSTEM_ERROR (Code: 1000) An internal system error occurred on the server side. This could indicate a technical issue with the Faceki service.
SUCCESS (Code: 0) The request was successful. No errors occurred.
NO_RULES_FOR_COMPANY (Code: 7001) No verification rules were found for the specified company. This might indicate a configuration issue on the server side.
NEED_REQUIRED_IMAGES (Code: 8001) Required images for verification are missing. Make sure you provide all the necessary images for the KYC process.
DOCUMENT_VERIFY_FAILED (Code: 8002) Document verification failed. This could mean that the provided document images do not meet the verification criteria.
PLEASE_TRY_AGAIN (Code: 8003) Verification failed. Please try the verification process again.
FACE_CROPPED (Code: 8004) The face in the image appears to be cropped or not fully visible.
FACE_TOO_CLOSED (Code: 8005) The face in the image is too close to the camera, affecting the quality of the verification.
FACE_NOT_FOUND (Code: 8006) The system could not detect a face in the provided image.
FACE_CLOSED_TO_BORDER (Code: 8007) The face in the image is too close to the border, affecting the quality of the verification.
FACE_TOO_SMALL (Code: 8008) The face in the image is too small for accurate verification.
POOR_LIGHT (Code: 8009) The image quality is affected by poor lighting conditions, making verification difficult.
ID_VERIFY_FAIL (Code: 8010) ID verification failed. The provided identification information could not be verified.
DL_VERIFY_FAIL (Code: 8011) Driver's license verification failed. The provided driver's license information could not be verified.
PASSPORT_VERIFY_FAIL (Code: 8012) Passport verification failed. The provided passport information could not be verified.
DATA_NOT_FOUND (Code: 8013) The requested data was not found. This could occur if the requested record or information is missing.
INVALID_VERIFICATION_LINK (Code: 8014) The verification link provided is invalid.
VERIFICATION_LINK_EXPIRED (Code: 8015) The verification link has expired.
FAIL_TO_GENERATE_LINK (Code: 8016) Generating a verification link failed.
KYC_VERIFICATION_LIMIT_REACHED (Code: 8017) The maximum limit for KYC verifications has been reached.
SELFIE_MULTIPLE_FACES (Code: 8018) The provided selfie image contains multiple faces, affecting the verification process.
FACE_BLURR (Code: 8019) The face in the image is blurred, affecting the quality of verification.
MISSING_ID_CARD_DOCUMENT_WITH_RULES (Code: 8020) A valid ID card document is missing for verification despite the presence of verification rules.
MISSING_PASSPORT_DOCUMENT_WITH_RULES (Code: 8021) A valid passport document is missing for verification despite the presence of verification rules.
MISSING_DL_DOCUMENT_WITH_RULES (Code: 8022) A valid driver's license document is missing for verification despite the presence of verification rules.
KYC_NOT_ENOUGH_WALLET_CREDIT (Code: 8023) Your account doesn't have enough credits for verification
USER_ALREADY_VERIFIED (Code: 8024) User verification already exist in the system
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